Payment Policy

HeroHax, we aim to provide a simple, secure, and transparent payment experience for all our customers.

Accepted Payment Method

We currently accept the payment method that is displayed and available at checkout at the time of purchase. Customers can view and select the available option before completing their order.

Payment Security

All payments made on HeroHax are processed through secure and encrypted systems to protect your personal and payment information. We do not store or have access to sensitive payment details.

Order Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your purchase details. If you do not receive a confirmation, please contact our support team.

Failed or Incomplete Payments

If a payment fails or is not completed, the order will not be processed. Customers may try again using the available payment option at checkout.

Changes to Payment Methods

HeroHax reserves the right to update or change available payment methods at any time without prior notice. Any changes will be reflected during checkout.

Contact Us

If you have questions regarding payments or face any issues during checkout, please contact us:

Address: The Ham, Ham, Brentford, TW8 8HW, United Kingdom
Phone: +44 7350 626066
Email: support@herohax.com